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Case Study

Dubai Mall Family FEC 2,400 m² Standard FEC

A premium 2,400 m² family FEC anchoring the Dubai Mall lower concourse — minimalist Arabic-modern envelope wrapping a high-spend VR + trampoline + arcade program.

Dubaimall
The Brief

How we delivered Dubai Mall Family FEC

Dubai Mall’s lower concourse needed a premium family entertainment anchor that complemented the existing aquarium and ice-rink program.

We delivered a 2,400 m² premium minimalist FEC with free-roam VR, two-tier trampoline park, and a curated redemption arcade.

Result: 1,200 daily guests, 91 NPS, and tourist-segment revenue covering Y1 operating costs.

Key Results

2,400

CAPEX

$3.4M

avg daily guests

1,200

positioning

Premium

build

17 wk

launch survey

91 NPS

Operating Facts

All Equipment

CAPEX

USD 3.4M

Hours

10:00–24:00 daily

Theme

Premium Minimalist

Format

Premium Standard FEC

Location

Lower concourse, Dubai Mall

Footprint

2,400 m² · 7 zones

Build Time

17 weeks

Open Since

2024

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